Hosting

We create both staging and production environments to allow for testing and deployment of changes to our partner’s website. Setting up the staging environment involves creating a mirror of our live site by cloning our live site to a separate server or subdomain. When we want to run tests, we utilize a deployment process that minimizes downtime and ensures that any changes made are applied correctly. Throughout this process, we monitor the effects that any changes have on the site, informing our decisions moving forward, as we deliver our partner a fast, functional, reliable website that helps drive conversions.

We create a patching schedule that outlines when and how patches will be applied. To stay up-to-date with the latest cybersecurity news and vulnerabilities, we monitor alerts from the Cybersecurity and Infrastructure Security Agency (CISA) and other sources. We apply urgent patches on the spot to mitigate potential risks. Before we apply any updates or fixes to the live website, we test them in our staging environment to ensure they do not cause any issues or conflicts with the site. Depending on the complexity of the patches, we apply them manually or using an automatic patching tool. We maintain a high level of monitoring during patches to ensure that the site is fixed correctly for our partners. By following these procedures, we help keep our partners’ websites secure and protected from potential threats.

We monitor your server and software in real-time to identify and respond to any issues as soon as they arise. We track important metrics such as CPU usage, memory usage, and network traffic to get a comprehensive overview of the situation. By actively monitoring live website traffic, we use tools that blacklist in real-time malicious IPs to prevent potential attacks. When issues do arise, we work quickly to identify the root cause, test any patches in the staging environment, and apply any necessary changes. We maintain regular contact with our partners to make sure they are aware of any and all tweaks to their websites. This fast, accurate work allows our partners to continue business as usual, keeping more customers on the website and increasing the ROI from website development. 

At inSegment, we take a proactive approach to website security. We perform regular security audits on our partner websites to search for vulnerabilities and malware using a comprehensive checklist. To supplement our manual checks, we also use automated tools that are scheduled to run daily to scan both the hosting instance and the website for potential threats. Additionally, we conduct annual PEN tests to test the website’s security measures and ensure that they are robust. To further enhance website security, we follow best practices in the cybersecurity field, such as using two-factor authentication and strong credentials that are rotated periodically. We audit the users that have access to the partner’s websites and we don’t work with third parties. By implementing these measures, we ensure that our partner websites remain secure and provide a safe user experience for our clients.

As part of our commitment to cybersecurity, we have obtained cybersecurity insurance, which provides an additional layer of protection against potential data breaches or other cyber threats. To further strengthen our security measures, we enforce a strict access policy to our hosting environments and websites, limiting the number of qualified people who have access to them. We conduct thorough background checks on all individuals who are granted access, and we periodically rotate our access credentials to prevent unauthorized access. Additionally, we enforce two-factor authentication on all access mediums and use dedicated in-house teams for hosting management and website security, without relying on third-party vendors. By taking these measures, we ensure that our partners and clients can trust us to keep their information secure and protect their online presence from cyber threats.