Why Work with a Digital Marketing Agency in 2021

10 minute read

The web has no shortage of articles and posts listing the many reasons why you need a digital marketing strategy. And you probably already know that having an online strategy was considered important well before 2020 hit. Today, however, it’s considered unquestionably vital—and for good reason.

The pandemic has forced businesses to move online and revamp their day-to-day operations, rethink the way they sell, and up their advertising game. This total makeover was already in the works for many businesses across a variety of industries. But the pandemic forced everyone to change their plans or speed up what they were doing.

Thus, the outbreak accelerated digital transformation, urging companies of all kinds to swiftly adjust to what so many now call ‘the new normal’—a new reality that is not yet defined but is obviously remodeled by digital transformation.

New Reality, New Strategy

As the new normal is settling in, digital-savvy businesses are rewriting the rules of marketing, making it clear to both peers and competitors that the game is now developing in an unequivocally digital arena.

And in this arena, the once separate B2C and B2B models are converging—just like the professional and personal lives of people everywhere have been merging together due to remote work.

For the B2B sector, this means humanizing the user experience more, making it frictionless, friendlier, and richer in terms of data, product information, and content. For the B2C sector, this means designing superior user experiences that don’t sacrifice sobriety in the name of hype.

Regardless of what side of the “B2 spectrum” you fall on, things are changing in your slice of the market, and you have to be prepared to address those changes and transform any adversity into an opportunity with a new digital marketing strategy.

Digital Marketing is a High Priority

Considering all the changes your business has gone through, especially during times of crisis, it makes sense to direct resources into the highest priorities for business continuity. Digital marketing should be somewhere at the top of the 2021 priority list but not everyone has the know-how to devise and execute a solid strategy. If you don’t have an expert team in-house, it makes sense to partner with an experienced and reputable digital marketing agency.

You can also collaborate with an agency to help support your in-house team which may be overwhelmed or falling behind. After all, one shouldn’t blame in-house teams for falling behind: they’re experts only as far as your business goes, but digital marketing agencies generally have years and years of vast experience with the entire digital business landscape and can help in-house teams with fresh insights and perspectives they wouldn’t consider otherwise. So, combining these two forces can result in exciting results for your business.

Another thing that makes digital marketing a high priority today is your competition. Your competition is online, too. And soon, they’ll catch up to what you’ve been doing if you’re already digital-savvy. If not, then you’re the one who has to do the catching up. Either way, you have to be one step ahead and the only way to achieve that is to surround yourself with experts that can create and implement the right plan for your business and industry. Luckily, digital marketing agencies can do exactly that for you.

Creating a Competitive Advantage

To gain a competitive edge and get ahead of the curve, you also need to keep a close eye on current trends. Being aware of how consumer behaviors change and knowing how to work with that knowledge is essential. You might not always have the time to monitor emerging trends, but agencies do this as part of their usual operations.

A good agency will always understand what works today, where the industry is heading tomorrow, and how you can capitalize on this knowledge. By leveraging this type of data, you will always be one step ahead of your peers or at least on par with them in terms of digital marketing. And that’s much better than falling behind.

Considering that 2021 has come with many digital marketing trends and opportunities that your peers will embrace, especially after a cumbersome 2020, you should evaluate and select best practices that make sense for your business and give you a competitive advantage.

That’s a whole process in and of itself, and you might not have enough data or experience in your team for making more informed decisions. However, an agency can help you implement the ideal practices for your target audience taking into account every single factor related to your business from your products to your competitive landscape.

Whether you need to implement programmatic advertising, chatbot marketing, personalized email marketing, web development, video content, or SEO best practices, a qualified digital marketing agency can help you achieve all that and more.

Final Considerations

In this new age when every business needs to have a robust online presence, business growth heavily relies on digital marketing. You have to ensure that you’re doing it right and get maximized ROI out of it. And you can achieve that by delegating your digital marketing needs to an agency that is willing to work with you in the long run. In doing so, you will also:

  • Have more time to focus on what you do best. So, if digital marketing is put in the hands of the experts, you will be able to spend your resources where you perform best, whether that is product development, testing, or effectively selling your products or services. While you do this, your digital marketing agency will get the word out about your services to the right people, at the right time, and with the right message. The agency will help you reach qualified sales leads, drive more traffic to your online store or website, and ensure that when people do come to your web store or site, they will be able to obtain what they desire quickly and easily through a well-designed user interface, optimized content, and more.
  • Evolve your digital marketing strategy. Whether you want to design your strategy from scratch or looking to take your existing one to the next level, a digital marketing agency can help you achieve that. In fact, any qualified agency will advise you to develop a digital marketing strategy for the long term and offer to partner up with you to ensure that your plans are implemented and executed correctly.
  • Leverage the know-how and tools of an expert team. Digital marketing agencies put at your disposal competent teams and a variety of specialists, making it very cost-effective for you to leverage this talent and gain the internal capacity to implement your strategy. Besides the right talent, agencies also have the right tools to execute your digital marketing strategy, track and analyze results, and accelerate your media reach.

Now that you understand the value of hiring a digital marketing agency, you’re probably wondering how to choose the right one for your business. To make an informed decision, take into account the agency’s experience and reviews, but don’t forget to check if they offer a holistic solution.

Agencies that offer a full-service approach can commit to greater online marketing efforts and consistent digital promotions. Here at inSegment, we offer a full range of digital marketing services. And whether you’re just starting up or looking to take your business to new heights, our dedicated team is prepared to unlock new opportunities for your company.